FAQ's

Moving Miss Daisy’s Consignment
& Auction House is the largest consignment and auction house in three
counties that uses sophisticated information systems to manage your inventory
online. With a team of professional photographers on staff, your items will be
available to purchase on our website and in our store located in the lower level
of the former Sears building in La Cumbre Plaza at 3845 State Street, Santa
Barbara CA 93110.

Miss Daisy’s is the industry
leader in marketing and social media with popular platforms such as Facebook
and Instagram and local advertising including print media and TV commercials
that are viewed fron from Thousand Oaks to San Luis Obispo. In addition, Miss
Daisy’s has an extensive presence on Google, Google Maps, Trip Advisor, and
Waze.

We have over 20,000 square feet
which includes our sales floor and auction house. This makes us the largest in
three counties with the ability to take single items all the way up to whole
estates.

Miss Daisy’s partners with our
consignors on a tiered split. We have a 50 day term with a 10 day grace period
after that to pick up unsold items. We offer a 30 day extension on approved
items which can make the entire consignment as long as 90 days. We will put
your items through our pricing and research team and reach out to industry
professionals on items needing appraisal. We price your items, photograph,
display and handle all marketing to get your items sold!

We accept items that are in
excellent condition and current in style and of interest to a large number of
people. Miss Daisy’s accepts furniture, wall decor, lighting, rugs, home decor,
china, crystal and seasonal items. We also accept authentic designer bags,
jewelry, perfume & sunglasses.

Yes, you do need an appointment to
consign.

To consign, please email photos to info@movingmissdaisy.com and
our evaluation team will be happy to let you know if it is something we would
have a market for. If your consignments are approved, we will send you a consignor
ID, Fillable Contract, Third Party Mover Link and Scheduling link. Due to the
volume of consignment requests we receive, please allow at least 48 hours for a
response.

Our booking portal is very popular.
If you don’t see availability when you go to book, check back later. We
accept deliveries in the mornings on Wed, Thursday and Sunday.

You will receive the scheduling link when your items have been approved.  We realize with the sale of homes, escrows,
schedules with movers etc that it can be difficult to get everybody lined up. If
you have an absolute time emergency and you cannot book using our link, please
call the store and we will see if we can accommodate you.

Our booking portal is very popular. If you don’t see availability when you go to book, check back later. We accept deliveries in the mornings on Wed, Thursday and Sunday. You will receive the scheduling link when your items have been approved. We realize with the sale of homes, escrows, schedules with movers etc that it can be difficult to get everybody lined up. If you have an absolute time emergency and you cannot book using our link, please call the store and we will see if we can accommodate you. 

 Items are placed into inventory as space permits. As we receive hundreds of items each week, our processing team works as quickly as possible to make items available for sale. Don’t worry! Everything is tagged with your account number and the 50 day term does not begin until the item goes for sale in our showroom.  Categories that generally take longer to place in to inventory -  

• Furniture 
• Wall Decor 
• Chandeliers & Floor Lamps 
• Rugs 

In some cases we are happy to extend your contract for an additional 30 days.

All of our items are under contract with our consignors and have a set reduction schedule of 10% every ten days. Our sales team is familiar with all of our inventory and they know which items are getting attention and which items haven't had any interest. Although we try to stand firm with our initial pricing for at least the first 10 days, we will look at offers and will consider fair offers. PLEASE NOTE: All price changes, discounts and offer acceptance is at the sole discretion of Moving Miss Daisy LLC. 

Our processing team adds hundreds of items into inventory each week. Once your consignments are done processing our team will send you an email if there are any returns and you will have 7 days to pick them up or they can be donated to charity. Items may be returned due to style, demand or condition. Due to limited space, we ask that consignors bring items in boxes or shopping bags that you do not need back.Pre-approved items with undisclosed condition issues of any kind such as stains, discoloration, odors, or wear are subject to forfeiture of consignment acceptance. If you brought in multiple categories (home decor, jewelry, designer bags, china sets, etc.), there might be more than one return email, as some categories are processed on different days.

Mark your calendar! Although we sell most the of items accepted for consignment, sometimes items don’t sell. Please call us at the end of the 50 day contract and let us know you would like to pick up your unsold items. We give you a full 10 grace period for this after your 50 day contract ends. We ask that you give us 48 hours’ notice so that our team has sufficient time to gather and pack up your items. Consignors receive access to their online account to track consignments. Miss Daisy's does not notify consignors when their items have expired. Payouts will not be made for the sale of expired inventory.

The short answer is yes, but there is a 25% restocking fee of the original price, per the terms of our consignment agreement. We put in a significant amount of time to research, photograph and list your item.

To view your account online, go to CONSIGNOR ACCESS  You will then enter your consignor ID which is a six digit number and your password.

Items that we have determined are better suited for our auction will appear in your account as UNAVAILABLE. For a short time some items with this category name are simply in the pricing queue.

We add a 25% buyer's Premium. This added premium is
for the store only. You do not receive any part of this, and it does not affect your base commission. This fee is added to the ticket price of your item(s). This buyer’s premium helps offset the overhead of operating our business in such a large and aging former department store and
also provide quality staff with competative wages here in Santa Barbara where housing costs are high and staffing options are limited.

Miss Daisy's does not call or email when an item has sold. We love transparency and give everyone consignor access to their account online to keep track of their items.

We will no longer be issuing checks. You will need to sign up with SimplePay through your
online secured consignor portal. Money will be directly deposited into your bank account upon request or
within 6 weeks of your expiration date. SimplePay can take a few days to reach your account. Typically, within 5 business days.

Absolutely! You may use your store credit immediately. You do not have to wait until the 15th of the month following the sale.