Please note: Before purchasing online, call or visit our store to confirm availability. We do not offer shipping, and all items must be picked up within 72 hours of purchase or your order may be cancelled. Prices may differ online and in-store, and red tag sales are available in-store only. We sell used consignment merchandise, which may have imperfections not fully described online—please visit in person to ensure items meet your expectations. We reserve the right to cancel any sale at any time due to errors or omissions.

Terms & Conditions

Miss Daisy’s — Consignment Terms & Contract
Questions? Call us (805) 770-7715 • 11am–5pm daily • Closed Tuesdays • or email info@movingmissdaisy.com
Revised 08/01/2025

Miss Daisy’s Consignment & Auction House — Terms & Conditions (Contract)

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Thank you for choosing Miss Daisy’s. We love giving previously loved furnishings a second life. The terms below protect you, your items, and our shop. If anything feels fuzzy, call or email and we’ll walk you through it.

The Consignment Journey (What Happens Next)

1) Deliver Items

You bring items (or arrange movers at your cost). Items must be clean, odor‑free, and in excellent condition.

2) Pricing & Research Queue

After delivery, your items enter our Pricing & Research queue. Depending on intake volume, it can take several days or weeks before items appear in your portal. Items often appear in layers (e.g., furniture first; smalls & art later).

3) Research, Appraise & Price

We research values and comparables; when appropriate we obtain outside appraisals. We then set pricing based on verified comps.

4) Photograph & List

We photograph for the website, ticket for the showroom, and publish items for sale.

5) Sale & Markdown Cycle

Items are available to the public in‑store and online. Markdowns every 10 days keep inventory moving.

6) Payout

Payments are by SimplePay (ACH). Automatic payouts within 6 weeks of expiration, or earlier by request after a sale; monthly cap policy may apply (see below).

Selling Options

Traditional Consignment

  • We handle research, pricing, photos, listings, marketing & markdowns.
  • You earn 50% of the base sale price (not including the buyer’s premium).
  • Payouts within 6 weeks of expiration via SimplePay.

Partnership: you are the consignor; we are the consignee.

Outright Purchase (Dealer Buyout)

  • We may buy qualifying items up front at liquidation rates.
  • Payouts are made through your account.
  • We cover pickup/transport on qualifying pieces.
  • Lower return (we assume resale risk & overhead)
  • You schedule pick up with the mover.

Sell It Yourself

  • Use Craigslist, Nextdoor, OfferUp, or Facebook Marketplace.
  • No commission or contract—manage buyers, price, and no‑shows yourself.

Donation to Safe Moves for Seniors

  • We are the Santa Barbara chapter; donations support underserved seniors.
  • Pickup at no charge; costs covered by sales.*
  • You schedule with the mover.
  • 100% of commission (less pickup costs) to the nonprofit.

*Items must reach appropriate value to qualify for free pickup.

How Your Payout Works (Simple Math, Big Audience)

Our 3‑Part Pricing Model

We price to sell at real market value, keep your share clear and fair, and invest in the reach that gets your items seen—and bought.

1) Consignor Share

You Receive 50% of the Base Sale Price

This is your payout on the base price (before the buyer’s premium).

2) Store Share

We Receive 50% of the Base Sale Price

This is our payout on the base price (before the buyer’s premium).

3) Buyer’s Premium

+25% Buyer’s Premium (Paid by the Buyer)

Added to the price tag to fund the “extra miles” that make consignment work at a premium level. Your 50% is always calculated on the base price.

Example:
Base price = $100
Buyer’s premium (25%) = $25
What the shopper sees on the tag = $125

Consignor payout = 50% of base = $50
Store share = 50% of base = $50
Your share never includes the premium; it’s always based on the base price so things stay consistent and predictable.
Why We Add a Buyer’s Premium (What It Pays For)
Valuations & Research
Dedicated team using verified comps, sales records, paid catalogs, online research tools, AI image search, and outside appraisals when warranted.
Living Wages in an Expensive Area
Fair, competitive wages for experienced staff. Santa Barbara is a high‑cost area with a small labor pool.
Pro Photography & Staging
Clean images, accurate descriptions, thoughtful merchandising—online and in‑store.
Shopify Website with National Reach & E‑Commerce
Prices, best‑offer options, full descriptions, multiple photos, and a buy‑now cart. Many customers check the site daily.
Advertising & Promotions
Print, commercial, and social campaigns that drive traffic and visibility.
Community Impact
Support for Safe Moves for Seniors, Consign for a Cause, and the Santa Ynez Community Outreach Center.
Consignment Term & Grace
  • Standard term: 50 days + 10‑day grace to reclaim unsold items.
  • Extensions up to 30 days (written approval). Extended items will be discounted an additional 25–50% during liquidation/red‑tag sales.
Expiration Responsibility

We do not send reminders. Tracking expiration & grace is the consignor’s responsibility. Expiration begins when an item is entered into our system (this may be up to two weeks after delivery during backlog).

Tracking Your Consignments
  • We give you all the tools!
  • On check‑in you receive a photo link and a portal login (contact us if missing).
  • Your portal shows: Inventory, Pricing & Discounts, Sales Status, Expiration & Grace.
  • Condition of consigning: Check your portal regularly. We do not notify when items are priced, sell, discount, expire, are donated, or convert to store property.
Inventory Statuses

ACTIVE

Live for sale. Reactivated expired items may re‑expire at midnight if dates aren’t updated.

SOLD

Quantity hit 0; auto‑set. Non‑editable unless restocked. (Not used for store‑owned items.)

INGRACE

10‑day grace after expiration; then converts to store property.

EXPIRED

Reached expiration date.

DONATED

Designated for donation; removed from inventory.

CONVERTED

Store‑owned after conversion; consignor receives no further proceeds.

RETURNED

Returned to consignor; removed from stock.

LAYAWAY

Held for customer; not fully paid; unavailable for sale.

MISSING

Cannot be located; removed from active listing.

DAMAGED

Removed from sale due to condition.

UNAVAILABLE

Temporarily off sale; quantity unchanged.

INCOMING

In transit; not yet received/available.

Item Requirements
  • Items must be clean, odor‑free, and in excellent condition.
  • May be rejected on arrival for damage, sun‑fade, stains, wear, or odors (smoke, pet, mildew, insect)—even after photo pre‑approval.
  • Excessive cleaning/repair may incur a service fee.
  • Rejected items must be picked up within 48 hours or will be donated/disposed at consignor expense.
  • Miss Daisy’s is not responsible for delivery costs of rejected items.
Photo Approvals & Mattress Law (Read More)

Photos are preliminary; in‑person inspection governs. Please be thorough and accurate in photos/descriptions for best acceptance.

Used mattresses: It is illegal in California for us to sell used mattresses. We may accept clean, newer mattresses for our Mattress for a Cause program, helping provide people in need with free mattresses.

Movers, Delivery & Assembly
  • Consignors arrange transport; Miss Daisy’s is not a moving company. Staff help may be available but should not be assumed.
  • Movers must follow staff direction and place items as instructed. No front‑of‑store drop‑offs—please inform movers ahead.
  • Not liable for damage, loss, or accidents during pickup, transport, or delivery.
  • We can recommend trusted movers.
  • Items delivered in parts must be fully assembled on delivery.
Commission Structure

Your commission is based on the base sale price (not the ticketed price, which includes the buyer’s premium).

  • Your commission is 50%.
  • The store receives 50%.
  • The 25% buyer’s premium is added to the base price and paid by the buyer; it supports competitive wages, research, website, and marketing.
Low‑Value Item Policy (Read More)

Lower‑value items require the same research, photography, listing, and customer service. Low‑value items are $25 or less.

To streamline operations, these items will be priced on‑site and not appear in your portal until sold (price will be written on your consignor sticker and placed on the sales floor; they post to your account when rung up).

Consider donating smaller items for a higher‑value tax receipt if maximizing return isn’t your priority.

Pricing & Research

After delivery, your items enter our Pricing & Research queue. Depending on the volume of incoming merchandise, items may take several days or weeks to appear in your portal. Appearance is often in layersfurniture first, with smalls and art following.

Our Process

  • Research values & comparables; obtain outside appraisals when appropriate. Professional appraisals, if needed, are billed at $25 (our cost).
  • Set Pricing based on verified comps.
  • Photograph for web, ticket for showroom, and publish for sale.

Consignor Responsibilities

  • Monitor your portal daily for pricing, descriptions, and photos.
  • If you see errors, omissions, or object to pricing, notify us immediately—once priced, items may sell at any time.
  • After an item sells, pricing/description changes are no longer possible.
Important Policies (Read More)
  • We do not provide pricing estimates from photos or before a signed contract and in‑store inspection.
  • We invest significant time and expense to bring items to market; while we strive for accuracy, errors and omissions are possible.
  • By consigning with us, you agree to all policies, procedures, terms, and conditions.
Partnership & Expectations

We see consignment as a partnership. You bring the items and their stories; we bring transparent research, regional comparables, and a proven process.

How We Handle Expectations (Read More)
  • If you have a specific price in mind, please tell us early.
  • If you strongly prefer a higher price than the market supports, consignment may not be the best path. You may prefer to sell it yourself or request an outright purchase (dealer buyout).
  • We understand emotional connections—especially with family pieces.
  • Our aim is that your items find new homes with people who truly want them.
  • If we haven’t met your expectations, it’s due to current market value and desirability, not a lack of care.
If an Item Doesn’t Sell (Read More)
  • You may pick it up during the grace period.
  • After grace, items can convert to store inventory.
  • If converted items ultimately do not sell, they may be donated to the Santa Ynez Community Outreach Center Thrift Shop, supporting low‑income seniors and veterans.
Payments & Cash Flow
  • Payouts via SimplePay (ACH) only; we do not issue checks.
  • Automatic payouts within 6 weeks of consignment expiration, or earlier by request after a sale.
$2,500 Monthly Payout Cap (Read Details)

To keep payments timely for all consignors and maintain stability, monthly payouts may be capped at $2,500 if balances accumulate (e.g., delayed payout requests or missing ACH setup). This keeps cash flow running smoothly for everyone.

Consignment Risk

We work hard to sell your items and often grant 30‑day extensions for larger pieces, but there are no guarantees. Items may not sell or may sell for less than expected.

Risk of Loss & Damage
  • Not responsible for loss or damage due to customers, theft, staff, movers, accidents, or natural disasters (earthquakes; earthquake insurance not carried).
  • While we maintain alarms/cameras, incidents may not be captured or retained.
  • High‑care items (jewelry, high‑value smalls) may be secured in cases or safe.
  • Consignors should confirm coverage with their own insurer while consigned.
Early Withdrawal

Withdrawing items before the end of the consignment period may incur a 20% early removal fee. Miss Daisy’s retains the exclusive right to sell all accepted items for the full term.

Right to Cancel

Miss Daisy’s may cancel consignments and return items that fail to meet value, condition, or salability standards at any time.

Unsold Items & Surrender
  • Unsold items remain on the floor until removed.
  • Items not picked up by the end of grace are considered SURRENDERED and become property of Miss Daisy’s.
  • Surrendered or converted items may be sold, donated, or disposed at our discretion. When donated, items may go to the Santa Ynez Community Outreach Center Thrift Shop supporting low‑income seniors and veterans.
Final Acknowledgment

By consigning with Miss Daisy’s, you acknowledge and agree that:

  • You are the legal owner of all items, free of liens and encumbrances.
  • You have read, understood, and accepted these Terms & Conditions.
  • You agree to all policies, procedures, timelines, and consignor responsibilities.

Questions before you consign? We’re happy to help — call or email any time.