FAQ's

Miss Daisy’s Consignment & Auction House — FAQs

Why Choose Miss Daisy’s Consignment & Auction House?

Moving Miss Daisy’s Consignment & Auction House is the largest consignment and auction house in three counties, with over 20,000 square feet of showroom and auction space. Our professional photographers ensure your items look their best, both in-store and online.

We use advanced systems to track your inventory and provide online account access. Our marketing spans social media, TV, print, and platforms like Google, Maps, and TripAdvisor.

We accept single items through entire estates, and our location is at the former Sears building in La Cumbre Plaza: 3845 State Street, Santa Barbara CA 93110.

We also run national & international auctions via LiveAuctioneers, host nonprofit events, and support Safe Moves for Seniors.
What does Miss Daisy’s accept?

We accept items in excellent condition that are current in style and of broad interest, including:

  • Furniture, wall décor, lighting, rugs, home décor
  • China, crystal, seasonal items
  • Authentic designer bags, jewelry, perfume, sunglasses
What products do you sell?

We sell furniture, art, rugs, lighting, décor, collectibles, and more. Every piece is carefully curated for quality and style.

What is the consignment term?

Our standard consignment term is 50 days, with a 10-day grace period for pickup of unsold items. Approved items may receive a 30-day extension, for a total of up to 90 days.

We research, price, photograph, and market your items, reaching out to appraisers when needed.

Do I need an appointment to consign?

Yes. Email photos to info@movingmissdaisy.com. If approved, we’ll send your consignor ID, fillable contract, mover link, and scheduling link. Please allow 48 hours for a response.

How do I schedule my drop-off?

Deliveries are accepted Wednesday, Thursday, and Sunday mornings by appointment. Use the scheduling link provided after approval. If you have an urgent need, call the store and we will try to accommodate you.

When will appointments open in your booking portal?

Our booking portal fills quickly. If you don’t see availability, check back later. New slots open regularly for Wed/Thu/Sun mornings.

When will my items be processed?

Items enter inventory as space allows. The 50-day term starts only once your item is placed for sale. Large categories like furniture, wall décor, chandeliers, and rugs may take longer. Contract extensions may be granted if needed.

Do you negotiate prices?

Prices reduce 10% every 10 days. We may consider reasonable offers after the first 10 days, but all pricing decisions remain at our sole discretion.

How will I know if I have returned items?

If items are returned due to style, demand, or condition, you’ll be notified by email. You’ll have 7 days to pick them up, or they can be donated. Pre-approved items with undisclosed damage may be forfeited.

What happens if my items don’t sell?

After your 50-day contract ends (plus 10-day grace period), you may pick up unsold items. Please call 48 hours ahead so our team can prepare them. Consignors are responsible for tracking expiration dates in their online account.

Can I remove an item early?

Yes, but there is a 25% restocking fee on the original price. This covers the time spent researching, photographing, and listing your item.

How do I log into my consignor account?

Go to Consignor Access. Enter your consignor ID (six digits) and password to view your account.

Will my auction items show in my consignor account?

Auction-designated items will appear as “UNAVAILABLE” in your account. Some items may temporarily show this while still in the pricing queue.

Why is there a price difference between my online account and in-store tags?

We add a 25% buyer’s premium in-store, which helps offset overhead and staff wages. This does not affect your commission percentage.

Will you contact me when my items sell?

No, but you can track everything in real-time through your consignor portal. We value transparency and provide online access to all consignors.

How and when do I get paid?

Payouts are issued via SimplePay direct deposit—no more paper checks. Funds are available upon request or within 6 weeks of your expiration date. Transfers typically take up to 5 business days.

Can I use my proceeds as store credit?

Yes! Store credit is available immediately and can be used without waiting for payout dates.

Do you offer refunds or exchanges?

No. All sales are final, as items are sold on behalf of consignors.

Can I purchase items online?

Yes, but orders must be picked up in-store within 48 hours. We do not offer shipping.

For transport, we can refer you to UPS Store, Pack & Post, or uShip carriers.
Do you offer shipping?

No, but we provide referrals to third-party shipping and moving services.

Do you offer discounts?

Discounts may appear in-store and may not always match online. Call us for current promotions.

What community work do you do?

We partner with nonprofits through Consign for a Cause, provide free event space, and run Safe Moves for Seniors—helping underserved seniors relocate with dignity.