Revised 06/16/2026
Terms & Conditions for Consignors
Welcome to Miss Daisy’s
Thank you for trusting us to help find a new home for your belongings.
We know you have choices when deciding how to sell your items. In some cases, particularly when selling only one or two pieces, you may be better off selling them yourself online. Consignment makes the most sense when you would prefer an experienced local team to research, price, present, market, display, sell, and manage the transaction for you.
We do not want consignment to feel confusing or full of surprises. The most important facts are presented here first so you can decide whether our service is the right fit for you.
We are partners in the process. You entrust us with your items, and our team works to give them the best possible opportunity to sell.
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50-Day Selling Period Followed by a 10-day grace period for unsold items.
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Professional Pricing Research, comparable sales, condition, demand, and local experience.
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Showroom + Online Items may be offered in Santa Barbara and through our online store.
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Approx. 40% Net For standard 50/50 consignments after the included buyer’s premium.
The Most Important Financial Fact
How Standard Consignment Works
Standard consignment is based on a 50/50 partnership. After an item sells, the base selling price is divided equally between the consignor and Miss Daisy's.
To support the significant costs of operating a professional consignment business, the final retail price includes a 25% Buyer's Premium. The Buyer's Premium is deducted first and helps fund the many services required to successfully sell your items, including:
- Professional market research and pricing
- Photography and listing preparation
- Advertising and online marketing
- Our online store and e-commerce platform
- One of the largest consignment showrooms in the Tri-Counties
- Inventory management and merchandising
- Customer service and sales staff
- Credit card processing and payment administration
- Accounting, consignor tracking, and payout processing
The remaining base selling price is then divided equally between the consignor and Miss Daisy's.
Example
If a customer pays $100 for an item:
- Customer pays $100
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$20 is the included Buyer's Premium.
- The remaining $80 is the base selling price.
- The base selling price is divided equally.
- The consignor receives $40.
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Miss Daisy's receives $40, plus the $20 Buyer's Premium that supports the selling process.
Although the consignor receives 40% of the buyer's final payment, our pricing strategy is designed to maximize your return. We begin with a fair, competitive market price—not an artificially low price—and our automatic markdown schedule helps attract buyers over time. Many items sell at or near their starting price, while others sell after one or more reductions. Buyers often purchase immediately rather than risk losing an item to someone else.
Our objective is simple: to obtain the highest market price possible while giving your item the greatest exposure through our showroom, website, advertising, and professional sales team.
Consignment Service Options
We offer two ways to consign with Miss Daisy’s. Your service option is determined at intake based on how items are submitted and the amount of hands-on cataloging support required.
Standard Consignment
Best for: Consignors who submit their own items through the portal.
- Consignor submits each item individually through the portal.
- Each submission must include clear photos, a description, and measurements.
- Miss Daisy’s handles review, pricing, merchandising, marketing, and selling.
Commission: Consignor receives 50% of the base sale amount. Store receives 50% of the base sale amount.
Full-Service / Estate Consignment
Best for: Estates, large collections, or consignors who are unable to complete portal submissions due to technical or personal limitations.
- Miss Daisy’s photographs, measures, catalogs, and creates item descriptions.
- Miss Daisy’s uploads items to the consignor account on the consignor’s behalf.
- Miss Daisy’s manages the additional intake labor required for larger or more complex consignments.
Commission: Consignor receives 40% of the base sale amount. Store receives 60% of the base sale amount.
Important: The full-service / estate commission applies only to items where Miss Daisy’s performs the intake, cataloging, photography, measurement, description, or upload work. Standard 50/50 commission applies when consignors complete the required portal submissions themselves.
What Happens to Your Items?
Your item’s journey through Miss Daisy’s
Every accepted item moves through a carefully managed process. What customers eventually see on the showroom floor represents many individual steps performed by our pricing, merchandising, sales, inventory, and administrative teams.
1
Review & Acceptance
We review condition, measurements, photographs, suitability, and marketability.
2
Scheduled Delivery
Accepted items are transported to Miss Daisy’s at the consignor’s expense.
3
Receiving & Verification
Items are inspected, checked into inventory, identified, and labeled.
4
Research & Pricing
Our team researches comparable items, condition, demand, and selling history.
5
Listing Preparation
Titles, descriptions, categories, photographs, and price tags are reviewed.
6
Merchandising & Marketing
Items are displayed, maintained, promoted, and published online when appropriate.
7
Sale & Customer Service
We answer questions, manage offers, process payment, and coordinate customer pickup.
8
Records & Payout
Sales are recorded, consignor balances are maintained, and payment is processed.
Behind every price tag is a complete selling operation.
Research, pricing, photography, ticketing, merchandising, online publication, markdown management, customer service, payment processing, inventory tracking, accounting, and consignor payout are all part of the service.
Commission & Buyer’s Premium
Our 3-Part Pricing Model
We price items to sell at real market value, keep your share clear, and use the buyer’s premium to support the services that help your items sell.
1) Consignor Share
Standard consignors receive 50% of the base sale amount. Full-service / estate consignors receive 40% of the base sale amount.
2) Store Share
The store receives 50% of the base sale amount for standard consignment and 60% for full-service / estate consignment.
3) Buyer’s Premium
Miss Daisy’s prices items using a final retail selling price that includes a buyer’s premium. When an item sells, the buyer’s premium portion is deducted first. The remaining amount is then used to calculate consignor and store commissions according to the applicable consignment agreement. Standard consignments are split 50/50, while full-service and estate consignments are split 40/60.
Why We Include a Buyer’s Premium
The buyer’s premium is included within the final retail selling price and helps support the costs of researching, photographing, merchandising, marketing, displaying, and selling consigned items. It allows Miss Daisy’s to maintain the services, staff, and infrastructure necessary to create a successful marketplace for both consignors and buyers.
Consignment Term & Grace Period
- Standard consignment term is 50 days.
- After expiration, consignors have a 10-day grace period to reclaim unsold items.
- Extensions up to 30 days may be granted with written approval.
- Extended items may be discounted an additional 25–50% during liquidation or red-tag sales.
Expiration Responsibility
If you are set up with automatic reminders, you may receive an expiration notice from us. That notice starts the clock on your 10-day grace period to pick up items before they are converted to store inventory.
Very important: You are still responsible for checking your expiration dates. Email reminders are a courtesy and are not guaranteed. Your portal provides the tools needed to track your items. If items expire and you do not make arrangements to pick them up within the grace period, they may become store-owned inventory and may be sold, donated, liquidated, or disposed of at our discretion.
Tracking Your Consignments
- On check-in, you receive a photo link and portal login. Contact us if you do not receive them.
- Your portal shows inventory, pricing, discounts, sales status, expiration dates, grace periods, account information, and payment information.
- Checking your portal regularly is a condition of consigning with Miss Daisy’s.
- Consignors are responsible for keeping their contact information, mailing address, email address, phone number, and payment information accurate and up to date.
Inventory Statuses
CREATED BY CLIENT
Submitted by consignor.
ACCEPTED
Approved for consignment.
DECLINED
Not accepted for consignment.
PENDING
Awaiting delivery.
COLLECTED
Delivered to Miss Daisy’s.
IN STOCK
Available for sale.
DONATED
Expired and converted to store-owned inventory for liquidation, donation, or disposal.
Item Requirements
- Items must be clean, odor-free, and in excellent condition.
- Consignors must submit items through the portal with clear photos, descriptions, and measurements unless prior arrangements are made for full-service / estate intake.
- Items may be rejected on arrival for damage, sun-fade, stains, wear, odors, smoke, pet odor, mildew, insects, or other condition issues, even after photo pre-approval.
- Excessive cleaning or repair may incur a service fee.
- Rejected items must be picked up within 48 hours or may be donated or disposed of at consignor expense.
- Miss Daisy’s is not responsible for delivery costs of rejected items.
Photo Approvals & Mattress Law
Photo approvals are preliminary. Final acceptance is based on in-person inspection. Please be thorough and accurate in photos and descriptions for the best chance of acceptance.
Used mattresses cannot be sold by Miss Daisy’s in accordance with California law.
Boxes, Totes & Delivery Containers
Please take all boxes, bins, totes, bags, and packing materials with you whenever possible. Due to limited storage space, Miss Daisy’s does not store, track, hold, or return delivery containers.
Any containers left behind may be reused, recycled, donated, or discarded at our discretion without notice. By leaving containers with us, you acknowledge that they are considered abandoned property and waive any claim for their return or replacement.
Movers, Delivery & Assembly
- Consignors arrange transport. Miss Daisy’s is not a moving company.
- Staff help may be available but should not be assumed.
- Movers must follow staff direction and place items as instructed.
- Miss Daisy’s is not liable for damage, loss, or accidents during pickup, transport, or delivery.
- We can recommend trusted movers.
- Items delivered in parts must be fully assembled on delivery.
Pricing, Research & Markdowns
After delivery, your items enter our Pricing & Research queue. Depending on incoming volume, items may take several days or weeks to appear in your portal.
Our Process
- Research values and comparable sales.
- Obtain outside appraisals when appropriate.
- Set pricing based on verified comps, item condition, market demand, and our selling experience.
- Photograph, ticket, merchandise, and publish items for sale.
- Apply markdowns every 10 days to help keep inventory moving.
Consignor Responsibilities
- Monitor your portal for pricing, descriptions, and photos.
- If you see an error, omission, or object to pricing, notify us immediately. Once priced, items may sell at any time.
- After an item sells, pricing and description changes are no longer possible.
Payments
Consignors are responsible for monitoring their portal and keeping all account information accurate, including mailing address, email address, phone number, and payment information. If a consignor moves or changes mailing information, the consignor must update Miss Daisy’s before requesting or receiving any mailed payment. Miss Daisy’s is not responsible for checks mailed to an outdated, incomplete, or incorrect address on file.
Consignors have payment choices. ACH direct deposit is expected to be the preferred low-cost payment option once our software provider completes beta testing and implementation of ACH functionality. During the temporary check-payment period, consignors may pick up a check in person at Miss Daisy’s at no additional cost. A consignor may also request that a check be mailed, but mailed checks are available only under the strict conditions described below.
If a consignor requests that a payment check be mailed, the consignor agrees to assume all risks and costs associated with mailing the check. A $10.00 check processing and mailing fee will be deducted from the consignor’s payment. If a mailed check is lost, misplaced, stolen, delayed, sent to an outdated or incorrect address, or otherwise not received, Miss Daisy’s shall not be responsible for the loss or for any costs associated with the mailed check.
Lost checks happen and are sometimes found after they have already been cancelled. Because a lost check must be cancelled before any replacement payment can be issued, a $25.00 lost check cancellation/reissue fee will be deducted from the consignor’s account or payment if a replacement payment is needed. Miss Daisy’s will not absorb the cost of checks lost in the mail, mailed to an incorrect address, or later found after cancellation.
By choosing to have a check mailed instead of picking it up in person or using ACH once available, the consignor acknowledges and accepts all mailing fees, cancellation/reissue fees, address-verification responsibility, delivery risks, and lost-check risks. Miss Daisy’s strongly recommends in-store check pickup during this temporary check-payment period, or ACH direct deposit once available, to avoid the risks and added costs associated with mail delivery.
- Automatic payouts are issued within 6 weeks of consignment expiration, or earlier by request after a sale.
- Monthly payouts may be capped at $2,500 if balances accumulate due to delayed payout requests, missing payment setup, incorrect account information, or other administrative issues.
This policy helps keep payments timely, clear, and fair for all consignors.
Consignment Risk
We work hard to sell your items, but there are no guarantees. Items may not sell, may take longer than expected to sell, or may sell for less than expected.
Risk of Loss & Damage
- Miss Daisy’s is not responsible for loss or damage caused by customers, theft, staff, movers, accidents, natural disasters, or events beyond our control.
- Consignors should confirm insurance coverage with their own insurer while items are consigned.
Early Withdrawal
Withdrawing items before the end of the consignment period may incur a 20% early removal fee. Miss Daisy’s retains the exclusive right to sell all accepted items for the full consignment term.
Right to Cancel
Miss Daisy’s may cancel consignments and return, donate, liquidate, or dispose of items that fail to meet value, condition, salability, or space requirements at any time.
Unsold Items & Surrender
- Unsold items remain on the floor until removed.
- Items not picked up by the end of the grace period are considered surrendered and become property of Miss Daisy’s.
- Surrendered items may be sold, donated, liquidated, or disposed of at our discretion.
Estate & Full-Service Consignment
Estate and full-service consignments are subject to the Full-Service commission structure described in the Consignment Service Options section. By proceeding with full-service intake, the consignor agrees to the applicable commission rate and authorizes Miss Daisy’s to photograph, catalog, price, merchandise, market, discount, liquidate, donate, or otherwise manage items in accordance with these Terms & Conditions.
Final Acknowledgment
By consigning with Miss Daisy’s, you acknowledge and agree that:
- You are the legal owner of all items, free of liens and encumbrances.
- You have read, understood, and accepted these Terms & Conditions.
- You agree to all policies, procedures, timelines, commission structures, and consignor responsibilities described above.
- You are responsible for monitoring your portal and keeping your mailing address, contact information, and payment information accurate and current.
- If Miss Daisy’s performs full-service / estate intake on your behalf, you agree that those items are subject to the 40% consignor / 60% store commission structure.
- You understand that paper check payments are temporary while ACH functionality is being completed, and that mailed checks carry additional fees, address-verification responsibilities, and lost-check risks as described in the Payments section.
- You understand that by requesting a mailed check, you accept full responsibility for mailing-related costs, incorrect or outdated address issues, delivery delays, lost checks, cancellation/reissue fees, and checks later found after cancellation.
- You understand that boxes, totes, bins, bags, packing materials, and other delivery containers left with Miss Daisy’s may be reused, recycled, donated, or discarded and are not stored, tracked, held, or returned.
Questions before you consign? We’re happy to help. Please call or email us before proceeding.
