Please be sure to call or visit the store to check on available merchandise before buying online. We do not offer shipping. Pricing in the store and online may be different. In store red tag sales are not available online. We reserve the right to cancel any sale at any time due to errors or omissions. We sell used merchandise from our consignors. We do not describe every possible defect in any piece. The only way to be certain that items meet with your expectations is to view them in person. PLEASE DO NOT ORDER ONLINE UNLESS YOU CAN PICK YOUR ITEMS UP WITH 48 HOURS OF PURCHASE. YOUR ORDER MAY BE CANCELLED. WE DO NOT OFFER SHIPPING.
We love giving previously loved furnishings a second life. The terms below protect you, your items, and our shop. If anything feels fuzzy, call or email and we’ll walk you through it.
You bring items (or arrange movers at your cost). Items must be clean, odor-free, and in excellent condition.
2) Pricing & Research Queue
After delivery, your items enter our Pricing & Research queue. Depending on intake volume, it can take several days or weeks before items appear in your portal. Items often appear in layers (e.g., furniture first; smalls & art later).
3) Research, Appraise & Price
We research values and comparables; when appropriate we obtain outside appraisals. We then set pricing based on verified comps.
4) Photograph & List
We photograph for the website, ticket for the showroom, and publish items for sale.
5) Sale & Markdown Cycle
Items are available to the public in-store and online. Markdowns every 10 days keep inventory moving.
6) Payout
Payments are by ACH. Automatic payouts within 6 weeks of expiration, or earlier by request after a sale; monthly cap policy may apply (see below).
How Your Payout Works (Simple Math, Big Audience)
Our 3-Part Pricing Model
We price to sell at real market value, keep your share clear and fair, and invest in the reach that gets your items seen—and bought.
1) Consignor Share
You Receive 50% of the Base Sale Price
This is your payout on the base price (before the buyer’s premium).
2) Store Share
We Receive 50% of the Base Sale Price
This is our payout on the base price (before the buyer’s premium).
3) Buyer’s Premium
+25% Buyer’s Premium (Paid by the Buyer)
Added to the price tag to fund the “extra miles” that make consignment work at a premium level. Your 50% is always calculated on the base price.
Example:
Base price = $100
Buyer’s premium (25%) = $25
What the shopper sees on the tag = $125
Consignor payout = 50% of base = $50
Store share = 50% of base = $50
Your share never includes the premium; it’s always based on the base price so things stay consistent and predictable.
Why We Add a Buyer’s Premium (What It Pays For)
Valuations & Research Dedicated team using verified comps, sales records, paid catalogs, online research tools, AI image search, and outside appraisals when warranted.
Living Wages in an Expensive Area Fair, competitive wages for experienced staff. Santa Barbara is a high-cost area with a small labor pool.
Pro Photography & Staging Clean images, accurate descriptions, thoughtful merchandising—online and in-store.
Website with Reach & E-Commerce Prices, best-offer options, full descriptions, multiple photos, and a buy-now cart.
Advertising & Promotions Print, commercial, and social campaigns that drive traffic and visibility.
Community Impact Support for community programs and partnerships.
Consignment Term & Grace
Standard term: 50 days + 10-day grace to reclaim unsold items.
Extensions up to 30 days (written approval). Extended items will be discounted an additional 25–50% during liquidation/red-tag sales.
Expiration Responsibility
If you are set up with automatic reminders, you will receive an expiration notice from us. That notice starts the clock on your 10-day grace period to pick up items before they are converted to store inventory.
VERY IMPORTANT: You are still responsible for checking your expiration dates. Email reminders are a courtesy and are not foolproof. We provide all the tools you need to track your items in your portal. If items expire and you do not make arrangements to pick them up within the grace period, you may lose them to store-owned inventory, donation, or liquidation at our discretion.
Tracking Your Consignments
We give you all the tools!
On check-in you receive a photo link and a portal login (contact us if missing).
Condition of consigning: Check your portal regularly.
Inventory Statuses
CREATED BY CLIENT
What we see when you submit your items to us.
ACCEPTED
We accept an item and you receive an email from us.
DECLINED
We decline an item and you receive an email from us.
PENDING
We are waiting for your approved items to be delivered.
COLLECTED
Your items have been delivered.
IN STOCK
We research and price your item for sale online and in our store.
DONATED
Your items have expired, the 10-day grace period has passed, and the items have become store property to liquidate or donate.
Item Requirements
Items must be clean, odor-free, and in excellent condition.
May be rejected on arrival for damage, sun-fade, stains, wear, or odors (smoke, pet, mildew, insect)—even after photo pre-approval.
Excessive cleaning/repair may incur a service fee.
Rejected items must be picked up within 48 hours or will be donated/disposed at consignor expense.
Circle Hand is not responsible for delivery costs of rejected items.
Photo Approvals & Mattress Law (Read More)
Photos are preliminary; in-person inspection governs. Please be thorough and accurate in photos/descriptions for best acceptance.
Used mattresses: It is illegal in California for us to sell used mattresses.
Movers, Delivery & Assembly
Consignors arrange transport; Circle Hand is not a moving company. Staff help may be available but should not be assumed.
Movers must follow staff direction and place items as instructed.
Not liable for damage, loss, or accidents during pickup, transport, or delivery.
We can recommend trusted movers.
Items delivered in parts must be fully assembled on delivery.
Commission Structure
Your commission is based on the base sale price (not the ticketed price, which includes the buyer’s premium).
Your commission is 50%.
The store receives 50%.
The 25% buyer’s premium is added to the base price and paid by the buyer.
Pricing & Research
After delivery, your items enter our Pricing & Research queue. Depending on the volume of incoming merchandise, items may take several days or weeks to appear in your portal.
Our Process
Research values & comparables; obtain outside appraisals when appropriate.
Set Pricing based on verified comps.
Photograph for web, ticket for showroom, and publish for sale.
Consignor Responsibilities
Monitor your portal for pricing, descriptions, and photos.
If you see errors, omissions, or object to pricing, notify us immediately—once priced, items may sell at any time.
After an item sells, pricing/description changes are no longer possible.
Partnership & Expectations
We see consignment as a partnership. You bring the items and their stories; we bring transparent research, regional comparables, and a proven process.
Payments & Cash Flow
Payouts via ACH; we do not issue checks.
Automatic payouts within 6 weeks of consignment expiration, or earlier by request after a sale.
$2,500 Monthly Payout Cap (Read Details)
To keep payments timely for all consignors and maintain stability, monthly payouts may be capped at $2,500 if balances accumulate (e.g., delayed payout requests or missing ACH setup). This keeps cash flow running smoothly for everyone.
Consignment Risk
We work hard to sell your items and often grant 30-day extensions for larger pieces, but there are no guarantees. Items may not sell or may sell for less than expected.
Risk of Loss & Damage
Not responsible for loss or damage due to customers, theft, staff, movers, accidents, or natural disasters.
Consignors should confirm coverage with their own insurer while consigned.
Early Withdrawal
Withdrawing items before the end of the consignment period may incur a 20% early removal fee. Miss Daisy retains the exclusive right to sell all accepted items for the full term.
Right to Cancel
Miss Daisy's may cancel consignments and return items that fail to meet value, condition, or salability standards at any time.
Unsold Items & Surrender
Unsold items remain on the floor until removed.
Items not picked up by the end of grace are considered SURRENDERED and become property of Miss Daisy's.
Surrendered items may be sold, donated, or disposed at our discretion.
Final Acknowledgment
By consigning with Miss Daisy, you acknowledge and agree that:
You are the legal owner of all items, free of liens and encumbrances.
You have read, understood, and accepted these Terms & Conditions.
You agree to all policies, procedures, timelines, and consignor responsibilities.
Questions before you consign? We’re happy to help — call or email any time.
